Privacy Policy

This Privacy Policy explains how TezCode (operated by Tejas Naik, a sole proprietor based in Examba, Taluka Chikodi, District Belagavi, Karnataka 591244, India — referred to as “we”, “us”, or “TezCode”) collects, uses, stores, and protects personal information when you visit tezcode.tech, sign up, enrol in a course, or use the learning dashboard at lms.tezcode.tech.

By using TezCode, you agree to the practices described here. If you do not agree, please stop using the site and email us at tejas@tezcode.info to have your data removed.

1. Who this policy applies to

TezCode serves students worldwide, with active programmes targeting students in India, Saudi Arabia, and the United Arab Emirates. This policy is written to comply with:

• India’s Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023
• Saudi Arabia’s Personal Data Protection Law (PDPL)
• United Arab Emirates’ Federal Decree-Law No. 45 of 2021 (UAE PDPL)

2. Information we collect

2.1 Information you give us directly

• Account data — name, email address, phone/WhatsApp number, password (managed by our auth provider Clerk; we never see your raw password).
• Parent / guardian data — if the student is under 18, we collect the parent or guardian’s name, email, phone, and explicit consent confirming they authorise the enrollment.
• Payment data — card / UPI / netbanking details are entered directly with our payment processor Razorpay. TezCode does not store full card numbers. We retain only the transaction reference, amount, currency, and status.
• Learning data — class attendance, assignment submissions (your code), grades, feedback you receive, messages you exchange with the instructor or classmates.
• Support data — anything you send us by email, WhatsApp, or in-app message.

2.2 Information collected automatically

• Device & usage data — IP address, browser type, device type, pages visited, referring URL, timestamps.
• Cookies and similar technologies — see Section 6 below for the full list, including how to reject non-essential cookies.

2.3 Information from third parties

• Clerk (authentication) — if you sign in with Google or another social provider, Clerk passes us your verified email and name.
• Razorpay (payments) — payment status, transaction ID, payer name and contact as you entered them at checkout.

3. How we use your information

• Process your enrollment and grant access to the course you bought.
• Deliver live classes, recordings, notes, assignments, and grade your work.
• Send course-related emails: enrollment confirmation, schedule changes, class reminders, assignment feedback, course announcements.
• Respond to your questions sent by email, WhatsApp, or in-app messaging.
• Process refunds when eligible under our Refund Policy.
• Comply with Indian tax, accounting, and consumer-protection laws.
• Improve the website, course materials, and student experience through aggregated analytics.
• Run advertising campaigns (Meta and Google) targeted at non-enrolled visitors. We do not target ads at children.

4. Legal basis for processing

We process your data on the following legal bases:

• Performance of a contract — to provide the course you paid for.
• Consent — for non-essential cookies, analytics, and marketing. You can withdraw consent any time.
• Legal obligation — to comply with tax and statutory record-keeping laws in India.
• Legitimate interest — to operate, secure, and improve TezCode.

5. Children’s privacy and parental consent

• If we learn that we collected personal data from a child under 18 without verified parental consent, we will delete it.
• Parents may at any time review, correct, or request deletion of their child’s data by emailing tejas@tezcode.info.
• We do not knowingly run interest-based or behavioural advertising aimed at users under 18.

6. Cookies and tracking technologies

On first visit to tezcode.tech, you will see a cookie banner where you can Accept or Reject non-essential tracking. Until you Accept, only essential cookies load.

7. How we share your information

TezCode does not sell or rent your personal data. We share data only with:

• Clerk Inc. — authentication and account management.
• Razorpay Software Private Limited — payment processing.
• Google LLC — Firebase (data storage), Google Calendar (class scheduling), Workspace (instructor email).
• Resend — transactional emails (enrollment confirmation, class reminders, etc.).
• Meta Platforms Inc. and Google LLC — only if you accept analytics/marketing cookies.
• Vercel Inc. — website hosting.
• Government or law-enforcement authorities — only when required by valid Indian legal process.

8. Where we store your data

Your data is stored on Google Firebase servers (primarily Asia / US regions) and Vercel’s edge network. Razorpay stores Indian payment data within India. By using TezCode, you consent to your data being transferred to and processed in these locations under standard contractual safeguards.

9. How long we keep your data

• Account and learning data — retained for 3 years after your last activity, then deleted.
• Payment and tax records — retained for 7 years as required by Indian tax law.
• Marketing data — retained until you withdraw consent or unsubscribe.
• Support emails / WhatsApp logs — retained for up to 2 years.

10. Your rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion (subject to our legal record-keeping obligations).
• Withdraw consent for cookies and marketing.
• Receive a copy of your data in a portable format.
• Lodge a complaint with the Data Protection Board of India (DPDP Act, 2023), the Saudi Data & AI Authority (SDAIA), or the UAE Data Office, as applicable to your jurisdiction.

To exercise any of these rights, email tejas@tezcode.infowith the subject line “Privacy request”. We will respond within 30 days.

11. Security

We use encryption in transit (TLS), encrypted storage at Firebase, server-side access controls, and never store raw passwords or full card numbers. No system is perfectly secure; if you believe your account has been compromised, email tejas@tezcode.info immediately.

12. Changes to this policy

We may update this Privacy Policy as the service evolves or as the law changes. The “Effective date” at the top will be updated and material changes will be communicated by email to active students.

13. Contact

For any privacy questions or requests:

• Email: tejas@tezcode.info
• WhatsApp: +91 6361125087
• Postal address: Tejas Naik, Examba, Taluka Chikodi, District Belagavi, Karnataka 591244, India